Founders Doing Customers Support? With Mike Hawkins
Confessions of a B2B Entrepreneur
Founders Doing Customers Support? With Mike Hawkins
September 15, 2020
In this episode, we welcome Mike Hawkins the founder of Riddle to discuss how and why Tom was able to reach BOTH founders through their live chat when he was researching for a case study last year. We also hear Tom's top five customer support tips from running support for bCast over the past few months.
Full show notes here: https://saasmarketer.io/saas-customer-support
Confessions of a B2B Entrepreneur is handcrafted by our friends over at: fame.so

Check out our five most downloaded episodes:
  1. How To Start A Movement with David Heinemeier Hansson of 37signals
  2. Chris Walker Rants On Dark Social, Creating Demand & Company Building
  3. CEO Spends 70% Of Time On His Personal Brand? Guillaume Moubeche Shares All
  4. OLD WAY/NEW WAY with Adam Robinson of Retention.com
  5. Nathan Latka Shares His “King-Maker Strategy"

Hit me up on Twitter or LinkedIn with any questions or feedback, I reply to them all.

Guest submissions here: fame.so/cbe-guest

Powered by Fame